orangebird569
December 07, 2020
"Full refund for Covid cancellations !"
I had booked 2 Cathay flights via an agency. Both flights got canceled due to Covid. I had no direct contact with Cathay, and all was managed by the agency (Flugladen.de). Cathay has refunded the total amount of both flights. I understood that due to the pandemia everything was a little bit slow, but after some month all was ok at 100%. Thanks!
Dwayne.Dunn
October 20, 2020
"My refund was given promptly"
My refund was given promptly, not sure what the issue is for others on here. My flight was supposed to be on HK Express, the low cost carrier owned by Cathay, but I wasn't able to find them on here. I've flown with this airline dozens of times while on business in SEA, and it's my favorite airline. I've also flown on Cathay a handful of times with perfect service. I am a U-first member however, so perhaps my ticket was given special consideration with regards to my treatment by HK Express.
organicfrog473
January 19, 2018
"A great travel choice..."
When traveling 'worldwide', I always prefer one of the Asian carriers (No, I'm not Asian...)
Whether it be JAL, Singapore Air, or, in this case, Cathay Pacific, they will usually be my first choice.
The planes are newer and cleaner, the service personnel are polite and helpful, the food quality/taste is definitely better and they are 'on time'.
Simply, an A++ for me when flying.